web faq

Custom Website Design

Frequently Asked Questions

The cost of the website depends on the amount of features, pages, and custom artwork it has. Please contact me to request my current price sheet.

I do have a basic author website package available for new authors, who have 3 books or less. I only offer this package with my hosting plan.  Please contact me for a complete price sheet with a breakdown of all the features.

I will begin by sending you a questionnaire, which will help me determine what your brand is about, what features you are looking for in a website, and any specific requirements you might have. Once I review your answers, I will give you a quote for the project based on my current price list. Once a 50% down payment has been secured, the work on your website will commence. I will request additional information as needed. After the initial mock-up for the front page is designed, revisions will be made based on your review.

I use WordPress.org for all my custom website designs. I do not design on WordPress.com.

Absolutely. I will incorporate your brand logo into your new website design.

There are two options available.

1) Self service: You provide the hosting and domain, and I do the initial set up. You are responsible for maintenance.

2) Full service: I set everything up and provide all maintenance for a yearly fee. Please contact for prices.

The website itself cannot be moved, but I can design a brand new website for you and connect it to your domain name (website url) With Wix, your domain name would need to be transferred, as they do not allow external domain hook-up.

Yes. I would design the website on my test server and I will transfer it onto your hosting once you approve the design. You will be responsible for any updates to WordPress, themes and plugins as well as back-ups. I do back up your website after the initial design. If you need any maintenance done to your website (ex. update, wordpress/theme/plugin update, complete website & database back-up), my fee is $35 per update.

The sooner the better! I work on a first come first served basis.

Each job is unique, and turn around time varies depending on the scope of the project. Custom websites typically take two weeks but may take longer if multiple revisions are requested.

If you are having your website hosted with me: A $100 non-refundable deposit is required at the time of booking. 50% down payment will be paid at the beginning of the project and the rest will be due upon the completion of the project. All payments are accepted through Paypal.

If you are having your website hosted elsewhere: The balance must be paid in full before I transfer your website to your hosting. A detailed invoice will be sent to you with the breakdown of all the features on your website.

In some instances, I will consider taking a rush assignment. Please contact me for availability and pricing.

There are no limits on revisions during the design process, provided the design is not completely overhauled. I want you to be completely happy with your website.

I will make every effort to accommodate any schedule changes that arise. If you need to cancel an appointment, a refund shall be given within three weeks of the booking date minus a non-refundable $30 booking fee, provided that no work has commenced. Deposits shall be forfeited for any cancellations made within three weeks of the scheduled appointment.

No problem! I will send you an updated balance for any additional features. You can add any additional pages/features at a later date for an additional charge based on the current price sheet.

Yes I backup the database along with the website files and store them indefinitely on my backup server.

Absolutely. There is a one time $35 maintenance fee that includes any updates to existing pages.

I'll be happy to send you the links to Youtube tutorials that explain step by step how to post on WordPress. If you require WordPress coaching, I provide it at an hourly rate of $50 with a minimum of an hour billed.