web faq

Custom Website Design

Frequently Asked Questions


What is a cost for a custom website design?

The cost of the website depends on the amount of features, pages, and custom artwork it has. Please contact me to request my current price sheet.


I'm on a very tight budget, is there a way to bring the price of a project down?

I will be happy to discuss ways of bringing down the price if you are on a tight budget.


What is your process for designing a custom website?

I will begin by sending you a questionnaire, which will help me determine what your brand is about, what features you are looking for in a website, and any specific requirements you might have. Once I review your answers, I will give you a quote for the project based on my current price list. Once a 50% down payment has been secured, the work on your website will commence. I will request additional information as needed. After the initial mock-up for the front page is designed, revisions will be made based on your review.


What platform do you use for your website design?

I use WordPress for all my custom website designs.


I already have my brand logos, can you use them?

Absolutely. I will incorporate your brand logo into your new website design.


Can you handle hosting and domain set up?

There are two options available.

1) Self service: You provide the hosting and domain, and I do the initial set up. You are responsible for maintenance.

2) Full service: I set everything up and provide all maintenance for a yearly fee!


When should I book my project?

The sooner the better! I work on a first come first served basis.


What is your turn around time?

Each job is unique, and turn around time varies depending on the scope of the project. Custom websites typically take two weeks but may take longer if multiple revisions are requested.


What are your payment terms?

A 50% down payment is required at the time of booking. The balance is due upon completion of the project. All payments are accepted through Paypal.


Do you have a rush fee?

In some instances, I will consider taking a rush assignment. Please contact me for availability and pricing.


How many revisions do you allow?

There are no limits on revisions, provided the design is not completely overhauled. I want you to be completely happy with your website.


Do you offer refunds?

I will make every effort to accommodate any schedule changes that arise. If you need to cancel an appointment, a refund shall be given within three weeks of the booking date minus a non-refundable $30 booking fee, provided that no work has commenced. Deposits shall be forfeited for any cancellations made within three weeks of the scheduled appointment.


What if I decide to add extra features in the middle of the project?

No problem! I will send you an updated balance for any additional features.


Can I have a basic website designed first and have additional pages/features added later?

Absolutely. You can add any additional pages/features at a later date for an additional charge based on the current price sheet.


Do you backup the websites?

Yes I backup the database along with the website files and store them indefinitely on my backup server.


Will you be able to update my website when I have a new book release?

Absolutely. There is a one time maintenance fee that includes any updates to existing pages.


I want to have a store on my website, can you teach me how to use it? I have a blog on my website, can you teach me how to post?

I provide any WordPress coaching at an hourly rate of $30 with a minimum of half an hour billed.